Mission Statement 1.11

By laws, Library Board 1.21-1.23

Area of Service 1.31

Disabled persons 1.41

Hours of operation 2.11

Emergency closing 2.21

Employee schedules 2.61

Personal use of supplies & equipment 2.62

Volunteers 2.63

Policy 3.11-3.13

Confidentiality of library records 3.21-3.24

Equal access to materials 3.25

Overdues 3.31

Policy 4.11-4.15

Gifts 4.21

Memorial/Honor Fund 4.31

Collections 4.41

Computer usage policy 5.11-5.12

Reference 6.11-6.12

Fines and fees schedule 7.11

Bulletin Boards and brochures 7.12

City directory information 7.18

Exhibits, displays, handouts 7.33

Multi-purpose room 7.51-7.53

Photocopy machine 7.61

Safety and well-being of children 7.72-7.73

Rules of Conduct 7.75-7.76

Tours 7.82

The Frankenmuth James E. Wickson District Library shall provide quality services including books and other materials, programs, facilities and access to all forms of available media to help meet the educational, informational, cultural and leisure time needs of the Frankenmuth service area.

In accordance with the provisions the District Library Establishment Act, 1989 PA 24 MCL 397.171, et. seq. and the District Library Agreement between the City of Frankenmuth and the Frankenmuth School District dated May 12, 2008, The Library Board of the Frankenmuth James E. Wickson District Library shall consist of eight trustees chosen for their fitness for public library trusteeship and two ex-officio members.

The eight trustees shall be appointed thusly : Four residents of the City of Frankenmuth to be appointed by the City Council and four residents of the Frankenmuth School District to be appointed by the School Board.

The ex-officio members shall be the Frankenmuth City Manager and the Library Director.

Trustees shall be appointed for three year terms staggered so that two to three vacancies occur each year.

Section 1. Officers of the Board shall be a President, Vice President, Secretary and Treasurer.

Section 2. The officers shall be elected by ballot at the annual meeting for a term of one year. Vacancies in office shall be filled by ballot at the next regular meeting of the Board after the vacancy occurs.

Section 3. The duties of the officers shall be such as by custom and law and the rules of this Board usually devolve upon such officers in accordance with their titles.

1.21

Section 1. Board meetings shall be held as determined by the Board. The September meeting shall be the annual meeting.

Section 2. Special meetings may be called by the President, or upon written request of three trustees, for the transaction of business as stated in the call. Written and telephone notice stating the time and place of any special meeting and the purpose for which called shall be given each member of the Board at least two days in advance of such meeting.

Section 3. A quorum for transaction of business shall consist of five Board members. Five positive votes shall be required to pass a motion.

Section 4. Order of business may be:

Call to order

Comments from citizens

Approval of minutes

Additions/corrections of agenda

Payment of bills

Library Director’s report

Unfinished Business

New Business

Adjournment

Section 5. Robert’s Rules of Order, last revision edition, shall govern the parliamentary procedure of the Board.

Committees for the study of special problems may be appointed by the President to serve until the final report of the work for which they were appointed has been filed.

The Library Director shall have sole charge of the administration of the library under the direction and review of the Board. The Library Director shall be held responsible for the care of the buildings and equipment, for the employment and direction of the staff, for the efficiency of the library’s service to the public, and for the operation of the library under the financial conditions set forth in the annual budget. The Library Director shall attend all Board meetings, except those at which appointment, salary or performance is to be discussed or decided.

1.22

All residents of the Frankenmuth School District are eligible for a library card at no charge.

A Frankenmuth James E. Wickson District Library card will be issued at no charge to a patron who resides within the region of the White Pine Library cooperative.

The library will honor Michicard library cards presented by patrons outside the White Pine service area.

All requests for cards from residents who reside outside the White Pine area and do not hold a Michicard will be presented to the Library Director for review and approval. If approval is granted, the patron will be charged the standard fee as listed in the "fines and fees" schedule.

These by-laws may be amended at any regular meeting of the Board with a majority of five votes, providing the amendment was stated in the call for the meeting.

1.23

The Frankenmuth James E, Wickson District Library shall be comprised of all that territory which is currently located in the Frankenmuth School District.

Patrons residing outside the district shall be granted library cards in accordance with Article VI of the by-laws.

1.31

No qualified individual with a disability shall, by reason of such disability, be excluded from participation in (or be denied the benefits of) the services, programs, materials in the library or be subject to discrimination by the library.

The following services are available for disabled persons: (a) front-row seating at programs. (b) ramps at the front entry, on the east door of the multipurpose room, and in the basement for access to the used bookstore. (c) elevator access to all levels.

Any person who is unable to come to the library because of limited mobility, illness or handicap, either temporary or term, is eligible for delivery of materials. The Friends of the Library coordinate this service.

1.41

WINTER HOURS, October – April

Monday – Thursday 9 a.m. – 9 p.m.

Friday 9 a.m. – 5 p.m.

Saturday 10 a.m. – 5 p.m.

Sunday 1 p.m. – 4 p.m.

SUMMER HOURS, May – September

Monday – Thursday 9 a.m. – 9 p.m.

Friday 9 a.m. – 5 p.m.

Saturday 10 a.m. – 5 p.m.

2.11

In case of tornado watches, business will proceed as usual. If a tornado warning is issued, the library will be closed until an all-clear is received from the Weather Bureau. Library patrons in the building will be allowed to remain in the library’s basement until the all clear is given. Unattended minors will be asked to stay in the building until a guardian picks them up or until the all clear is sounded.

Adverse weather/equipment failure:

The library is a public service institution, and every effort is made to maintain regular hours for the public. The library will be closed only when weather conditions deteriorate to the point where emergency situations prevail, when vital equipment in the building fails, or when there is a general emergency. The decision to close the library will be made by the Library Director (or supervisor on duty) in coordination with City Hall. After hours, the decision will be made by the Library Director.

2.21

Staff will be scheduled to accommodate the widest possible access to library service, without sacrificing quality of customer service.

All employees will be expected to work evenings and weekends on a regular basis, scheduled by the Library Director. While very effort will be made to provide each employee with a consistent schedule, an employee may be rescheduled to cover vacations and emergencies. Employees needing to change his/her schedule for special needs should get approval from the Director at least one week in advance of the date. Emergency schedule adjustments are at the discretion of the Director.

2.61

Employees are allowed free use of the following, per limits as indicated:

Copier (10 sheets at a time)

Printer (10 sheets at a time)

Fax (3 pages at a time)

Computer usage

Telephone (local calls only)

Employees are exempt from overdue fines. However, they must pay for lost or damaged books.

Employees are allowed to check out two DVDs at a time at no charge. They are subject to the two day loan period.

2.62

The library welcomes volunteers from the community to assist with the operation of the library.

When performing library duties, volunteers must act in accordance with library policy and standards. Staff should make volunteers aware of the library policies that apply to the tasks they are performing. The Library Director will assign volunteers to tasks for which they are judged to be suitable and make available necessary training and information.

The Library Director reserves the right not to schedule people to work as volunteers.

Volunteers may be paid expenses incurred in performing library tasks and for educational purposes at the discretion of the director.

2.63

In order to provide wide access to library materials through maximum use of the collection in a uniform manner, the Frankenmuth James E. Wickson District Library Board will set policies for length of loan period, renewals, reserves, fines, fees, limits, etc. The library will determine who is eligible to borrow materials and will provide for the return and replacement of such materials.

Wickson Library issues a library card at no charge to any resident of the library’s legal service area upon presentation of a Michigan driver’s license or Michigan ID card. Library cards are also issued free of charge to any resident of the White Pine Library Cooperative service area and any person holding a Michicard from their home library. Library cards expire two years after issue. Cards are renewed upon verification of address and phone number.

Any person living outside the White Pine area who does not have a Michicard from their home library can be issue a visitor’s card at the standard charge listed in the "fines and fees" schedule. A visitor’s card grants the privilege of checking out materials and use of the internet.

Required registration information for adults includes name, address (physical address, P.O. Boxes are not acceptable), telephone number, Driver’s license (or Michigan ID) number, signature and date. Applicants must present government issued picture ID at the time of registration to verify identity.

Required registration information for children includes, name, address, telephone number, age of child, custodial parent’s signature, date and parent’s driver’s license number.

A Michigan driver’s license of Michigan ID card will be accepted as proof of residency. If these are unavailable, alternate proof may be accepted at the discretion of the Library Director.

Proof of residency will be required at the time of renewal of a library card. Periodically, library staff delete cards from the database. In that case, the patron will need to register for a new card.

The library charges patrons a standard fee, as listed in the "fines and fees" schedule to replace a damaged or lost library card. Proof of identity and current residency is required at the time a replacement card is issued.

3.11

The Frankenmuth James E. Wickson District Library is a member of MeLCat, the Michigan statewide catalog and interlibrary loan system. Borrowing requests can be patron initiated from a home computer or requested through a staff person. Requests for materials not available through MeLCat can be made through a staff person ; these materials are supplied through the White Pine cooperative OCLC system.

Interlibrary loan services are available to residents of the library’s legal service area (The Frankenmuth School district) only. Since every library in Michigan has equal access to MeLCat, any patrons residing outside of the library’s legal service area must request ILL materials through their home libraries.

While it is preferred that a library card be presented when checking out materials, the library recognizes that there will be times when a patron does not have their library card available. A registered patron may check out materials upon presentation of picture identification.

The library has established standard loan periods as follows:

Entertainment DVDs, videos 2 days

New adult books/audios 10 days

Magazines 10 days

All other materials 21 days

(including children’s materials)

Reference materials overnight, at the discretion of the staff

The loan period of interlibrary loan materials is specified by the owning library.

A vacation loan period (beyond 10 or 21 days) is available to all individual cardholders. Patrons may not check out more than two new books for an extended period. Items on reserve may not be extended.

Reference materials, newspapers and the current issue of magazines do not circulate.

The renewal of library materials may be done in person, by telephone or online. An item may be renewed up to two times. Materials returned by a patron must remain on the shelf overnight before the same patron can check them out again. An item that is on reserve will not be renewed.

Interlibrary loan materials may be renewed one time, at the discretion of the owning library.

3.12

Checkout limits on materials are as follows:

New materials 3 items

Audio/visual materials 3 items

All other materials 25 items

Interlibrary loan 5 items per person/ 10 items per family

Newly registered patrons are limited to three items upon their first check-out. No more than one of these items may be audio/visual and/or new. Upon returning the items in good condition and in a timely manner, the borrower will be permitted to check out items up to the standard limits as outline above.

A reserve may be place on eligible library materials by telephone, in person or online. Entertainment DVDs may not be reserved. The patron will be notified in compliance with the Michigan Library Privacy Act when the reserve becomes available. There is no fee associated with placing the reserve. The item will be held at the circulation desk for three days.

The library charges user fees, as listed in the "fines and fees" schedule for entertainment DVDs and videos.

3.13

It is the policy of the Frankenmuth James E. Wickson District Library to preserve the confidentiality of the registration records of its patrons to the fullest extent permitted by law. To that end, the registration records of the library shall be released or disclosed only as provided for herein.

All patron registration information shall be treated by the staff of Wickson Library as confidential, including name, address, telephone numbers, and any other information provided on the patron’s registration form. This policy also prohibits disclosure of whether or not a person has a library card.

This policy defines "registration records" as any information gathered from the patron on the library card registration form and/or any information entered into the library’s patron database.

Any employee of the library who receives a request, or who is served with a subpoena, court order, or other legal process, to release or disclose registration records shall promptly notify the Library Director.

The Library Director, in a timely manner, shall review all requests and orders, consult with an attorney as necessary, and respond in an appropriate manner to each such request or court order in accordance with this policy and with the Michigan Freedom of Information Act, 1976, Public Act 442, MCL 15.231-15.246.

The Library Director shall deny, in writing, all requests for the release or disclosure of registration information unless the Library Director has received the written consent to such release or disclosure from the person(s) identified in the records. Patron registration information is considered by the Library Board to be "information of a personal nature where the public disclosure of the information would constitute a clearly unwarranted invasion of an individual’s privacy" as exempted from disclosure in the Michigan Freedom of Information Act, MCL 15.243(1).

The Library Director shall deny, in writing, any designated "Freedom of Information Act" request for the release or disclosure of confidential patron registration information.

The Library Director, after consultation and advice from an attorney, shall comply with any subpoena or court order to release or disclose patron registration information.

The authority for this policy is the Michigan Freedom of Information Act, 1976, Public Act 442, MCL 15.243(1)(a) regarding information of a personal nature where the disclosure would constitute a clearly unwarranted invasion of privacy.

3.21

It is the policy of the Frankenmuth James E. Wickson District Library to preserve the privacy of circulation records of its patrons to the fullest extent permitted by law. To that end, the circulation records of the library shall be released or disclosed only as provided for herein.

Library staff shall not release library record to any person other than the patron named in the record (i.e. the library cardholder). Library records may be released to parents who have signed to accept financial responsibility for a minor child’s materials.

The Michigan Library Privacy Act provides that library records may not be disclosed to third parties unless the library has received written permission of the patron or a properly obtained court order (MCL 397.603). A "library record" is defined in the statue as "a document, record, or other method of storing information retained by a library that identifies a person as having requested or obtained specific materials from a library. "Library record" does not include non-identifying material such as circulation statistics.

Any employee of the library who receives a request, or who is served with a subpoena, court order, or other legal process, to release or disclose any library circulation records shall promptly notify the Library Director.

The Library Director, in a timely manner, shall review all requests and orders, consult with the library’s attorney as necessary, and respond in an appropriate manner to each such request and order in accordance with this policy.

The Library Director shall comply fully with a court order to release or disclose library records if that court order was properly obtained under Section 3(2) of the Library Privacy Act (MCL 397.603). The court may issue an order for disclosure only after giving the affected library notice of the request and an opportunity to be heard thereon.

The authority for this policy is the Michigan Library Privacy Act, 1982 Public Act 455, MCL 397.601-397.605. Library records protected by the Michigan Library Privacy Act are exempt from disclosure under the Freedom of Information Act (MCL 397.603 and MCL 15.243(d).

As permitted by the Library Privacy Act (Act (Act 455 of 1982). The Frankenmuth James E. Wickson District Library will disclose library records to a third party upon the written consent of the cardholder. This includes disclosing a title when performing a renewal of library material. The library provides a consent form which must be filled out and signed by the cardholder. The consent form will be kept on file and checked when the disclosure of library records is requested. A new consent form must be submitted each time the library card is renewed. The cardholder, at any time, may revoke the consent for disclosure of library records by written notification to the library.

3.22

DISCLOSURE OF LIBRARY RECORDS CONSENT FORM

I give Frankenmuth James E. Wickson District Library permission to release by library circulation record to the individual(s) listed below.

List the name, address and telephone number of the authorized individual(s).

I understand that a new consent for must be submitted each time my library card is renewed, I further understand that it is my responsibility to provide written notification to the library should I wish to revoke this consent.

Signature________________________________________________________________

Date____________________ Card number __________________

3.23

Section 505 of the reauthorized Act states that libraries are subject to National Security Letter searches if they offer services defined under Section 2510(15) of Title 18 of the United States Code. A National Security Letter search means a search conducted by federal law enforcement authorized by a National Security Letter that has been served at the location where the search is to take place.

Any employee of the library who receives National Security Letter shall promptly notify the Library Director.

The Library Director, in a timely manner, shall review the letter, consult with the

library’s attorney as necessary, and respond in an appropriate manner in accordance with

this policy.

3.24

The Frankenmuth James E. Wickson District Library endorses the Library Bill of Rights which states, "a person’s right to use a library should not be denied or abridged because of origin, age, background or views." The "right to use a library" includes use of, and access to, all library materials and services. The library also endorses the American Library Association’s Free Access to Libraries for Minors; An Interpretation of the Library Bill of Rights Statement. As that document states, "it is the responsibility of the parent or legal guardian to restrict their children from access to library materials and services. People who would rather their children did not have access to certain materials should advise their children." It is not the responsibility of the library or its staff to act in loco parentis. It is the responsibility of the library and its staff to provide equal access to library materials and services for all library users.

3.25

To encourage the prompt return of materials, the library charges the per-day overdue fines as listed in the "fines and fees schedule." The daily fine begins the day the item is due. Materials will not be due on days that the library is closed.

The maximum fine limit on a single item is the replacement cost of the item. If an item is lost/damaged and paid for by the patron, any fine that has accumulated on the item will be waived. Items borrowed through MeLCat, the state-wide interlibrary loan system are not subject to a maximum fine nor waiver of the fine.

If an item is lost, the patron must pay the replacement cost for the item. The replacement cost will be the actual cost of the item and indicated in the library’s database or the current retail cost as listed on Baker and Taylor’s website. The library will also accept an exact duplicate of the item that has been billed for replacement in lieu of payment.

A patron who pays for a lost item may have the cost of the item refunded, less the handling fee as listed in the "fines and fees schedule." The item must be returned within 90 days and in good condition. Proof of payment must accompany the material. Any fines that accrued and were waived will be added to the patron’s account. No refund will be made if the item has already been replaced. MeLCat items that have been paid for cannot be refunded.

If an item is damaged to the extent that it can no longer circulate in the collection, the patron is responsible to pay the replacement cost of the item. When full payment is made, the patron has the option to keep the item once it is removed from the database and all ownership marks have been obliterated. If there is minor damage to an item and it can still circulate, a minimum fee will be charged as listed in the "fees and fines schedule."

Notices are sent every two weeks as a means to retrieve overdue materials. These notices are sent in compliance with the Michigan Library Privacy Act. First notices are sent for all fines that exceed the standard amount as listed in the "fines and fees schedule." Second notices and billing notices will be sent at two week intervals.

When a patron claims an item has been returned, the item will be renewed as the patron and library continue to look for it. If the item is not located within 30 days of the billing notice, the patron may be responsible for the item.

The library revokes the privileges of patrons according to the amounts as listed in the "fines and fees schedule."

3.31

The purpose of the Frankenmuth James E. Wickson District Library is to provide service on an equitable basis to all individuals and groups in the community as defined by the Library Board.

This book selection policy incorporates the concepts found in the American Library Association’s Bill of Rights and Freedom to Read statement.

The goal of selection is to provide collections that help meet the educational, informational, cultural and leisure time needs of the Frankenmuth service area.

Ultimate responsibility for book selection rests with the Library Director who operates within the framework of the policies determined by the Library Board.

Adult Books – Book chosen for adults will be selected with the tastes of our reading population in mind. It is not for the library to pass moral judgment on literature. Books should be available to be enjoyed as well as to educate.

The Library staff choose titles on the basis of reviews that consider, among other things, the appeal of a book for a specific audience, the artistic skill evident in its rendering, and the literary reputation of the author.

The Library welcomes suggestions for the purchase of materials. Suggestions will be subject to the same standards of selection as other considered materials.

Juvenile Books – Children’s books should be available for each stage of development, from pre-reader to adolescent. They should present a positive view of human relationships. Problems should be presented at the child’s level of understanding. Books should be informative with literary and artistic distinction. They should also be fun. The library is not a collector of textbooks to supplement the school libraries. Bible stories, biographies of Saints and other religious personages, and books on the customs and traditions of religious faiths are added if they meet the basic standards for children’s books in general. Materials selected for the Children's Collection meet similar standards as all other materials selected for the Library's collection. Special effort is made to continuously update the collection and to weed worn and outdated materials. Some items may be included that might not be considered appropriate by all adults for all children. While some books are too mature for one child, other children may be ready for them. Only each child and his or her parents can decide what material is suitable for that child to read.

4.11

Young Adult Books- A Young Adult Collection has been developed for the purpose of meeting the recreational reading and informational needs of the middle school and high school age population. Materials are chosen from reviews in journals or through book lists from established sources. The fiction collection consists primarily of YA fiction from many genres. Material in this collection may contain adult themes. Books in the YA collection are labeled with the publishers’ suggested audience age. This is to act as a guideline in evaluating the appropriateness of books for a particular young adult. Limitations to be placed upon the reading materials of the young adult are left to the discretion of the parents.

Non-book materials – The library staff considers that non-book materials represent an alternative format and may be selected when the non-book form best meets the needs of the community. In general, the same selection policies will apply.

Periodicals and newspapers – The library endeavors to provide the most representative periodicals in a wide range of subjects of reference value and recreational interest.

Recordings – The library attempts to acquire both classical and best-selling popular musical titles on CD and any other type of media that might be currently available.

Audios – The library purchases spoken work materials recorded on CD and any other type of media that might currently be available. Genres of selection include fiction, non-fiction, foreign language and instructional.

DVDs – DVDs are purchased by the library for the primary purpose of home entertainment, information and instruction. We strive for a reasonable balance and variety of materials in the collection of both children and adults. The library takes no responsibility for the content of DVDs.

The library recognizes that some materials are controversial in nature and may offend some patrons. However, disapproval of an item by an individual or group should not be the means by which that item is denied to all individuals or groups. Works that present an honest and realistic picture are not exclude because of frankness, language or description.. Books on controversial topics will be bought, but an attempt will be made to present balanced selection that will cover all sides of an issue. Books that are sensational rather than tasteful will be given low priority.

Library materials are not marked or labeled to indicate approval or disapproval of their contents.

Processing and shelving of materials shall in no way reflect a value judgment of the materials. There will be no labeling of any item or of its catalog to indicate point of view or bias. All materials will be shelved in their proper order on open shelves freely and easily accessible to the public.

The library assures free access to its holdings. All patrons are free to select or reject for themselves any item in the collection. Individual or group prejudice about a particular item or type of material in the collection may not preclude its use by others.

Although juvenile materials are kept together to facilitate use, children are not limited to using the juvenile collection. Responsibility for a child’s reading must rest with the parent or guardian, not with the library.

The Library Director and staff have a responsibility to perform on-going weeding of the collection to remove worn, unused or outdated books and materials from the shelves. These materials take up space on the shelf, cost money to maintain and often contain inaccurate information.

Prior to weeding, a careful study of each book is made, taking into account several factors such as number of copies in the collection, provision of adequate coverage in the field, circulation history of the item and inclusion in standard lists of recommended titles for public libraries. The CREW Method by Joseph P. Segal is an established authority on this subject by the American Library Association and will be used by staff.

It is not the library’s policy to automatically replace all books withdrawn because of loss, damage or wear. Need for replacement in each case is weighed with regard to materials that meet the same criteria as used by the Materials Selection Policy.

As first priority, weeded items will be donated to the Friends of the Library used bookstore for possible resale. Weeded items may also be donated to schools, charitable institutions or other libraries.

Public concerns about weeding are handled by the Library Director, who is charged with discussing the policy with patrons and informing the Library Board.

Donations of books and/or money to buy books for the library’s collection are accepted without commitment as to final disposition. Donated books are evaluated according to the criteria of the Materials Selection Policy. The items may be added to the library collection or they may be sold at the book sale. Monetary donations may be used in a designated area, but the Library Director will make the specific selections. Appropriate receipts for tax purposes will be provided.

4.13

The procedure for a patron to file a complaint about an item in the library’s collection is as follows:

The patron should complete the form "Citizen’s request for reconsideration of a book or materials." This will be a prerequisite to any other action on the book or materials. The form is available upon request at the library.

The Library Director will review the form. If the Director determines that the book does not meet the library’s standards it will be removed. If the Director determines that the book should remain in the collection, the request will be reviewed with the Library Board.

The patron will be notified in writing of the Library Board’s decision concerning the action on the book or materials in question.

If the patron is not satisfied with the Board’s decision, he/she may discuss the issue at a Board meeting. It is requested that the patron inform the Library Director in advance of the meeting so that the issue may be placed on the agenda.

4.14

If you would like to recommend the removal or restriction of a book or other material from the library collection, please answer the following questions.

1. Author of the material _________________________________________________

2. Title of the material ___________________________________________________

3. How was the material brought to your attention _____________________________

____________________________________________________________________

4. Have you read the whole book or reviewed the entire material? Yes___ No_____

5. Are you objecting to the entire material? Yes___ No___ Comments __________

___________________________________________________________________

6. What, in your opinion is the theme of the material? _________________________

___________________________________________________________________

7. What is your objection to the material? Please be specific _____________________

____________________________________________________________________

In what section of the library is the material kept? Adult ___ Juvenile___ YA____

9. What do you feel might be the result of reading this book or using this material?

_____________________________________________________________________

Please use the back of this form for any additional information you provide.

Name__________________________________________ Phone __________________

Address ___________________________________ City______________ Zip________

Date_________________ Signature__________________________________________

The Library Director will inform you in writing concerning the action on the book or material in question.

4.15

The library will encourage and accept gifts with the understanding that gifts of materials will be added to the collection if they meet the same standards required of purchased materials. Gift materials not meeting these standards may be sold at the Library Friends book sale, given to other organizations, or otherwise disposed of as the library sees fit.

All donated materials will be reviewed by staff for possible addition to the collection. In general, the following conditions will apply:

Adult Books:

Non-fiction books more than two years old will not be added unless they pertain to local history or genealogy.

Fiction books more than two years will not be added unless they are in excellent condition and 1). complete a series, 2) replace a worn copy of a book in already in our collection or 3) are considered a "classic" as defined by the Public Library Catalog.

Children’s and Young Adult Books:

Non-fiction books more than two years old will not be added.

Picture books, Easy readers and fiction will be considered if they are in excellent condition and published within the last five years.

Books will be evaluated for "swaps" if they are in like-new condition.

4.21

The Frankenmuth James E. Wickson District Library has established a memorial/honor fund for the purchase of books for the library. A bookplate will be put in each book purchased through this fund.

Donations given to the memorial/honor fund shall be used in accordance with the directions of the donor as pertains to the type of book(s) purchased and wording of the bookplate. In cases where no preference is given by the donor, the library will select appropriate titles for purchase according to the needs of the library.

When a memorial/honor donation is given, the following letters will be sent:

Thank you letter to the donor. Contains information to be used as a tax receipt.

Letter to the honored person or family of the deceased to notify that a tribute was received.

A follow up letter to the donor when the book has been purchased.

4.31

In addition to the traditional collections (fiction, non-fiction, reference, etc.) the library maintains the following collections:

Contains materials relating to family history and genealogy not specific to Saginaw County. Includes "how-to" books and specific genealogies.

This collection contains all materials pertaining to Saginaw County, with a special emphasis on Frankenmuth history and families.

Contains materials on significant women’s issues and biographies of leaders in the women’s movement. This collection is sponsored and periodically updated by the Frankenmuth branch of the American Association of University Women.

4.41

Wickson Library ("the library") offers access to electronic resources, including those on the Internet for bona fide research or other lawful purposes. Access is a privilege, not a right, and requires responsibility on the part of the user.

The Internet offers global access to all types of information. Not all sources are accurate, complete, current, legal or philosophically acceptable to all people. Some information may be offensive, controversial, illegal, and erroneous. It is the responsibility of the user to select or reject online information based on good judgment and discretion.

The library does not fully monitor or control the content of the materials on the Internet. Parents and guardians of minor children must assume responsibility of their children’s use of the Internet just as they must with printed or visual materials.

All electronic traffic originating from the computing center will be in accordance with acceptable use standards. Failure to abide by these standards may result in the loss of Internet, computer, or other privileges.

Respect for the rights and sensibilities of all library users.

Compliance with copyright laws and licensing for individual data and programs. Users may not copy or distribute electronic materials (including electronic mail, text, images, programs or data) without explicit permission of the copyright holder. Any responsibility for any consequences of copyright infringement lies with the users; the library expressly disclaims any liability or responsibility resulting from such use.

Consideration for the security and functioning of computers, computer networks and systems.

Users may use their own removable storage devices (floppy disks, CDs, flash drives) unless such devices cause an issue with the operation of the library computers. In some cases there may be a conflict with the device and the software on the library’s computers, or the device may contain a virus. It is a violation of library’s Internet Usage policy if a user is asked to discontinue use of removable media and does not do so.

Computing resources may only be used for legal purposes by the public and staff in accordance with the standards of library. Examples of unacceptable use include, but are not limited to the following:

Uses for any purpose that violates applicable federal, state, or local laws including copyright laws.

Interfering with or disrupting other computer users, services or equipment.

Attempting to gain or gaining unauthorized entry to other computing, information, or communications sources or devices (hacking).

Malicious, harassing, or obscene behavior or language. 5.11

Obscene behavior including public display of sexually explicit materials on computer screens or in hard copy.

Activities that could cause congestion and disruption of networks and systems.

To access, upload, download, transmit or distribute pornographic, obscene, or sexually explicit language or material.

Misrepresenting oneself on the Internet or engaging in fraud.

Issuing threats.

Users of the Library’s computers may not install software or store any information on the hard drive, nor may they modify the Library computer’s configurations in any way.

Violations may result in the loss of Internet and/or Library privileges. Illegal use of the computers also may be subject to prosecution by local, state or federal authorities.

In addition to the above illegal uses, the following activities are prohibited.

Chat rooms

Social networking sites – including MySpace

Internet dating sites

Instant messaging

Playing games

Parents are cautioned to monitor their minor children’s use of the Internet.

Users are cautioned to guard closely the security of personal information, credit card numbers, computer accounts, passwords, and other types of authorizations. Network security will not be guaranteed.

The library is not liable for any direct or indirect and/or punitive damages (including lost data or information) sustained or incurred in connection with the use or unavailability of the system.

Children under 18 years of age must have a parent or guardian sign the "Computer Use Agreement." Parents are responsible for the terms of this agreement, whether accompanying their child or not.

Children age five and younger must be personally supervised by a parent or other responsible adult while using the computer.

All internet stations have filtering software installed.

Use of the computers is on a first-come, first-served basis. Each user will be allotted one hour. Time limits are set so all patrons seeking access will have an opportunity to do so.

Library staff members are available to offer limited assistance in providing initial access to the Internet. However, staff cannot devote time in helping patrons navigate. Patrons using the computer must have the basic computer skills to operate independently and must be prepared to learn about the Internet on the own.

5.12

Reference questions are answered in the following order : in-library, telephone, letter and e-mail.

In general, fifteen minutes should be the maximum amount of time to work with a patron. However, when a staff member has time available, additional time may be devoted to the question.

Questions that remain unanswered at the end of a staff member’s shift may be passed to the incoming staff. Staff members are encouraged to consult with colleagues if they need help with a difficult question. If the requested information cannot be provided within 24 hours, the patron should be notified of the status of the request.

The reference department of the Public Libraries of Saginaw serves as a back-up to our local library.

Referrals to other agencies may be made when appropriate. Patrons should be advised that they may contact the library for further assistance if they are not successful in obtaining help from the agency.

If the staff member feels that it is appropriate to refer the patron to another library, it is important to verify that the material needed is actually on the shelf at that library.

Staff members are not to assume that a patron knows how to locate library materials. Assistance should be offered whenever a patron appears to need it.

Interlibrary loan service is available to residents of the Frankenmuth School District. Most materials are obtained through MeLCat, the statewide interlibrary loan system. Requests for materials not available through MeLCat are processed through the White Pine Library cooperative in accordance with their guidelines.

Wickson Library maintains a basic collection of local history and genealogical materials. Staff members will provide general information in the methodology of genealogical research, guidance in locating items in the collection, and help in using the resources of using out-of-library sources such as interlibrary loan. Staff members do not provide genealogical research for individuals.

Reference materials generally do not circulate. Under special circumstances, the librarian in charge may authorize the loan of a reference item for a limited period (usually a few hours or overnight).

Every effort will be made to answer the student’s question by providing sources of information and the instruction needed to use those sources. However, it is the student’s responsibility to use the material in order to meet the requirement of the assignment. Staff will not organize the material or do the research.

Classroom assignments sometimes require special collections of materials to be set aside for student use. Every effort will be made to assist teachers by making such collections available. 6.11

Telephone callers may be asked to leave their names and phone numbers for return calls by staff when the answer is not immediately available and/or the library is busy and the and the answer cannot be quickly provided.

Long-distance reference callers will be asked to call the library back if questions cannot be answered immediately or staff are busy with library patrons.

Circulating materials that are gathered together for a patron will be held at the circulation desk for not more than three days.

The library has numerous electronic resources available for public use or as part of reference services. The purpose of these resources is to facilitate information access in a variety of formats. There is a limit of one hour per user if there is another patron waiting to use the computer. The library charges the standard fee for printouts as listed in the "fines and fees schedule." Downloading to the public computers is not permitted.

Staff members treat requests for medical and legal information as all other requests. However, they do not offer medical and legal advice to patrons.

Wickson Library is the local outlet for distribution of federal and state tax forms and booklets to the public. Copies of the most commonly used forms will be available free of charge on a first-come, first-served basis during the tax season. Patrons will be charged the standard photocopy charge for copies from the tax reproducibles and the standard printout charges for copies that are downloaded from the IRS as listed in the "fines and fees schedule." Staff cannot provide advice in the interpretation of tax law or assistance in selecting the appropriate tax forms.

The staff should help patrons locate objective consumer product information by showing them how to consult the indexes to consumer magazines. The staff should not offer personal opinions recommending one product or another.

6.12

Type Charge

DVD/video fines $.50/day

New book fines $.25/day

Interlibrary loan fines $1.00/day

All other items $.10/day

Maximum fine per item Cost of the item

Fine limit Borrowing privileges are revoked one a patron

accumulates $21 in fines and bills for replacement.

The patron must pay the greater of 1/3 of the

balance owed or enough to bring the account under

$21 in order to have borrowing privileges restored.

Lost and damaged items The patron will be charged the list price of the item.

Minor damage of book $1 per item

Damaged/missing cases $1 per case

Minimum fine for overdue notice $1

Refund For lost and paid books that are returned within 90 days the amount paid will be refunded less a $1

handling fee provided the item is in good condition,

has not been replaced, and is accompanied by proof

of payment. Appropriate overdue fines will be charged to the patron’s account. Refund does not

apply to MeLCat items.

DVD/Video check out $1/two days

Recordable CD $1

CD case $.25

Library card replacement $1

Visitor’s card (out of district) $25 per year, payable full year in advance

Photocopies $.20 per exposure ($.40 for 2-sided)

Computer printouts $.20 per page

Microfilm copies $.20 per page

Sending $2 for the 1^st page, $1 each additional

Cover sheet N/C

Receiving $1 per page

Preschool story hour $.50 per session

After-hours charge $25 per hour

7.11

The Frankenmuth James E. Wickson District Library encourages the display of informational brochures, pamphlets and posters announcing area civic, educational and cultural events of interest to the community.

General guidelines:

Posters will be no larger than 16"x 24" and brochures will be no larger than 8.5" x 11".

Materials cannot be returned unless prior arrangements have been made.

Materials which are not date-sensitive will be displayed as long as space is available.

Materials advertising partisan politics, denominational religions, or commercial endeavors will not be displayed.

7.12

While all information in the library is available for public use, the library has the responsibility to determine the proper access to and delivery of that information ; normal circulation, limited circulation, in-house use only, in person, by phone, by mail.

We do not give out information from the City Directory over the phone. It is our policy not to give out published or unpublished information on private individuals.

7.18

As part of its public service and information mission, the library provides information to the community through displays, handouts, announcements and exhibits provided from the library’s own collection and/or services or through those of other non-profit organizations, community groups, governmental agencies and artists. Though the library may be providing space for a display, handout, announcement or exhibit, this does not mean that the library endorses the activity and/or information.

Due to space constraints, a limited amount of exhibit case and display area space is available for use by non-profit organizations, community groups or governmental agencies. The library reserves the right to limit the size, number of items, the schedule of any display, and the frequency with which the group, organization or artist may have a display. All exhibits and displays are offered to the library on a voluntary, non-fee basis. Displays of a commercial nature will not be accepted.

Exhibit case and display area space is available on a first-come, first-served reservation basis for educational, artistic, informational, and cultural displays and exhibits. The library assumes no liability in the event of damage, destruction or theft of a a display, whether is be in a locked case or not. Reservations for the display case and any free-standing space may be made through the Library Director. Final authority for all exhibits and displays rests with the Library Director or an appointed designee.

The library acts as a distribution point for handout materials for public awareness from non-profit groups, community groups or governmental agencies, as well as handouts prepared by the library to promote materials and services. Specified areas within the library are made available for such handouts. Handouts of a commercial nature will not be accepted.

The library, at its discretion, will provide reasonable space for announcements and notices of programs and activities sponsored by non-profit civic, cultural, educational and religious groups through bulletin board space. Announcements of a commercial nature will not be accepted.

Final authority for all handouts and bulletin board announcements rests with the Library Director or an appointed designee. The library reserves the right to remove inappropriate items from the bulletin board at any time. When space is limited, priority is given to announcements for programs and activities within the library’s legal service area.

The library does not allow petitioning, solicitation, distribution of literature or leaflets, canvassing or similar types of appeals by members of the public within the facility.

Groups or individuals who wish to petition, solicit, canvass or distribute literature to the public outside of the facility may do so, as long as they do not impede access by the public to the facility or interfere with the use of the facility.

7.33

The program and meeting needs of the library will take precedence over meeting room use requests made by other community groups.

The multipurpose room is available without charge to non-profit organizations for recreational, cultural and civic purposes. Rooms are not available for religious services or partisan political rallies or for purely social occasions.

Groups wishing to use the room must fill out an application a minimum of 48 hours prior to use. Return of a copy of the application with the initials of the Library Director (or representative) will indicate approval to use the room.

An organization may be approved to use the meeting room when the library is closed. The Library Director must approve such usage. A charge of $25 per hour will be made if the use of the meeting room requires library staff to open or close the building and/or for building security.

Generally, the room may not be booked more frequently than one day per month. Occasional exceptions to this rule may be granted by the Library Director as determined by need of the group and availability of the room. Regular use of the room does not imply exclusive use of the room for a particular day or time. The library reserves the right to schedule another event at any day or time as needed. For this reason, we ask groups to choose alternate days and times for meetings or programs.

The user may not charge an admission fee for meetings or exhibits. However, with approval of the Library Director, the user may charge a nominal fee or ask for donations to cover cost of light refreshments, expenses for a speaker, film rentals, etc.

Meeting room set up is the responsibility of the applicant. The room must be returned to its original condition after use. Items to be displayed shall not be taped or tacked to walls or moldings.

Light refreshments may be served. The group must provide its own utensils for serving and preparation. Alcoholic beverages my not be served.

The library assumes no responsibility for any materials on display. The sponsoring group is responsible for supervision and security. The group must also assume responsibility for any necessary insurance for loss, fire and damage.

Groups using the room agree to indemnify and hold harmless the Frankenmuth James E. Wickson District Library and the City of Frankenmuth, its agents and representatives, from any and all suits, actions, claims, or demands of any character or nature arising out of or brought on account of any injuries or damages sustained by any person as a consequence or result of the use of the room, its furnishings or equipment. Groups using the room are responsible for the condition or the room. They will be billed for any damage to the room as result of their use.

By applying for use of the meeting room the sponsoring group acknowledges that its activity is not sponsored by the Frankenmuth James E. Wickson District Library of the City of Frankenmuth and agrees that they will not identify the above parties as associated in any way with their group’s activities in any of their literature or publicity.

Upon adequate notice, the library reserves the right to withdraw permission for the use of the multipurpose room.

7.51

7.53

All photocopy machines in the library have the warning label as required by copyright law. Violations of copyright law are the responsibility of the photocopy machine user.

The library is not responsible for the quality of copies and will refund money only in the event of a severe malfunction of the machine.

The library charges a standard per-copy fee as listed in the "fines and fees schedule." Users will find photocopy fees posted in a prominent place on the machines.

7.61

This policy is written for the safety and well-being of children and all other persons as well. Even if the parents are not present, parents are responsible for and liable for the children’s behavior in the library, for damage to materials, equipment, and furnishings, and for injury to themselves and others.

Reading is encouraged. Adults may read aloud to children. Quiet play with toys, games and art materials is allowed. Children are allowed to study quietly in small groups. Children must walk while in the library.

If a child is unruly, the library staff will make every attempt to restore appropriate library behavior. If this proves unsuccessful, the library staff will call the parent(s) and the disruptive individual(s) will be asked to sit in the vestibule until picked up.

Climbing on tables, shelves, chairs and other furniture is not allowed.

Out of consideration for others, children should be encouraged to put away puzzles, toys, games and art materials in their proper places, Books should not be reshelved but left stacked neatly on table.

Must be within the visual contact of a parent or adult caregiver at all times.

Must be accompanied by a parent or adult caregiver during programs.

Must be accompanied to the restroom by a parent or adult caregiver.

Must remain in the same library wing as parent or adult caregiver.

May attend library programs without an adult. However, a caregiver must remain in the library at all times during the program.

Must have a parent or adult caregiver with them while using computers.

May be left on their own to attend library programs or to do homework, providing they are not disruptive. Even if the parents are not present, the parents are responsible for and liable for their children’s behavior in the library, for damage to materials, equipment, and furnishings, and for injury to themselves and others.

Are not permitted in the basement of the library unless accompanied by a parent or guardian.

7.72

Unattended children must be picked up at least 15 minutes before losing time. In the case of a child who is unattended at closing time (including emergency closings), the library staff will try to notify the child’s parent or adult caregiver. If the parent or caregiver cannot be located within 30 minutes, the police will be called.

Children will not be left alone in the library or on the library grounds. A library staff member will wait with the child until the child’s parent or adult caregiver, the police, or a protective services worker arrives.

Library staff members will not take the child home or anywhere away from the library site.

7.73

The purpose of the library’s rules of conduct policy is to protect the rights of library patrons to use library materials and resources, to protect the rights of staff members to conduct library business without interference, and to preserve library materials and facilities.

The following conduct is prohibited in the library and on the library grounds.

General violations:

Damaging or defacing library property.

Loitering – which is defined as remaining in the library or on the premises without reading, studying, or using library materials.

Throwing objects of any kind.

Using obscenity.

Creating loud, unreasonable, or disruptive noises, such as loud talking or screaming that can be reasonably expected to disturb other patrons.

Lying down or sleeping.

Brining any animal into the facility other than service animals.

Using cell phones in any area of the library other than the lobby.

Smoking

Leaving children under the age of seven unattended.

Violating the library’s computer usage policy.

Violations that affect safety and security:

Staring at, following, stalking, or harassing library users or staff so that it interferes with the use of the library by other patrons or library employees as they perform their duties.

Possessing or being under the influence of alcohol or illegal drugs.

Fighting or challenging to fight, running, pushing or shoving.

Behaving in a way that presents an imminent danger to the life or safety of others, including intentional non-emergency activation of alarmed exits and fire alarms.

Possessing weapons of any type.

Engaging in indecent exposure, sexual acts or behavior or any act of sexual misconduct.

Committing or attempting to commit an activity in violation of federal, state or local law, ordinance or regulation.

Verbally or physically threatening others through any activity.

7.75

Policy violations – suspension of library privileges

General violations:

a. Initial violation – Patron will be asked to cease the violation with a verbal warning. If patron does not comply, they will be asked to leave the library for the day. If they refuse, police will be called.

b. Subsequent violations – The Director or the Director’s designee may further limit or revoke the patron’s library privileges in escalating responses if the infraction continues. The revocation will be in writing specifying the nature of the violation. Any future violation of this same rule will result in a minimum two-week suspension of library privileges.

Violations affecting safety and security:

The police will be called immediately. If the conduct violates local, state or federal law, arrest or criminal prosecution may ensue. There will be an immediate suspension of library privileges. A written incident report will be completed specifying the nature of the violation.

Appeal :

Patrons may appeal a decision in writing to the Library Director within 10 working days of the date of the incident report, stating why library privileges should be restored. The Library Director will respond to the appeal in writing within 10 working days of the date the appeal was received.

Any person may appeal the Director’s decision by sending an appeal in writing to the President of the Library Board. The decision of the Library Board is final.

7.76

The Frankenmuth James E. Wickson District Library will provide tours of the facility for classrooms or businesses residing within the service area. Visits will be booked on a first come, first served basis. Tours will usually consist of an overview of the library’s services and collections; a sharing of literature through storytelling or book talks; or special instruction on the use of various resources.

7.82